CCS Service Request licensing is an annual software license. Pricing is per department (example: Public Works, IT...) and based on the population size of the municipality. Initial price is the initial license price and the annual is the ongoing yearly fee. Annual license fee includes annual support and version upgrades.
|
Population |
1st Dept |
Additional Dept |
Annual Renewal (% of License) |
|
Under 25,000 |
$795 |
$595 |
50% |
|
25,001 - 50,000 |
$995 |
$795 |
50% |
|
50,001 - 75,000 |
$1295 |
$995 |
50% |
|
75,001 - 100,000 |
$1595 |
$1295 |
50% |
|
100,000-200,000 |
$1995
|
$1595 |
50% |
| Over 200,000 |
call for quote |
call for quote |
50% |
Pricing Example:
City with population of 40,000
Use in IT, Public Works, Parks and Rec and HR (4 departments)
Initial License: $995 + 3 x $795 = $3380
Annual Renewal: 50% of Initial License $1690
Additional Services
Our services are designed to help you kick-start deployment and maximize staff productivity with our applications. Training programs are aimed at arming CCS Citizen Request users with everything they need to start processing service requests from your citizens. All services are delivered online.
Service Price Installation and Setup Assistance (online) $395 Administrator Training $299
Staff Training $249
Customization
See Customizations for details and pricing.
Referral, Reseller, and VAR Pricing
We offer discounts to qualified partners and resellers. See Partners for details.