Crow Canyon Software Announces IT Asset Inventory Software
CCS Network Inventory automates software and hardware tracking

Benicia, CA, May 4, 2007 – Crow Canyon Software, Inc., today announced that CCS Network Inventory, an automated IT asset and inventory solution, will be available in May. With powerful features including auto-discovery of PC and non-PC assets, software license management, and integration with Crow  Canyon’s leading Help Desk application, CCS Network Inventory gives IT administrators greater management and control over their increasingly complex support environment. As with all Crow  Canyon products, CCS Network Inventory is powerful, yet easy to use and deploy, at a cost effective price.

CCS Network Inventory performs fast and detailed scan operations on all nodes on your enterprise network and gathers a wide variety of information about available machines, configurations and software. It offers a single-click scan to gather information about remote machines on your network without installing any client side programs.

Auto-discovery provides IT departments with a transparent view of all IP assets within a network. This process can be scheduled to “discover” at pre-defined intervals, recording new and previously unseen assets and deliver hardware and software information to a central inventory database for auditing. CCS Network Inventory greatly improves:

Software License Management – CCS Network Inventory has a built-in License Tracking feature that allows you to manage licensing for all your applications. You can make sure your organization stays legal and avoids software piracy. 

Hardware and software upgrade management – CCS Network Inventory collects detailed information that greatly assists with upgrade and configuration management. With this information, IT staff can easily see which IT assets are ready for upgrades and patches. 

Support problem resolution time – With CCS Network Inventory linked to Outlook HelpDesk, support personnel can view IT asset configurations and changes right from the trouble ticket form. Additionally CCS inventory provides capacity status information (for example disk free space) to aid in troubleshooting ”. Computer configuration information can be accessed standalone or from a trouble ticket within Outlook HelpDesk to speed problem resolution time. 

“CCS Network Inventory is a powerful addition to our support productivity offerings,” said Scott Restivo, CEO, Crow Canyon Software Inc. “When integrated with our Outlook Help Desk application, the combination enables a new level of IT productivity and efficiency.”

CCS Network Inventory will be available in May 2007

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About Crow Canyon Software Inc.  
Crow Canyon Software provides powerful yet cost efficient support Help Desk productivity applications that leverage the power of Microsoft platforms. These applications bring order and increased service levels to the demanding world of end user and customer support.  Headquartered in the San Francisco  Bay  area, Crow  Canyon ’s award-winning products are used in over 2000 enterprises in 55 countries.  Outlook HelpDesk and CCS Network Inventory is  available through Crow  Canyon ’s website at www.crowcanyon.com  or through authorized partners worldwide.