CHALLENGE:  Managing expenditures and administrative requests faces many operational challenges. Employees often still use manual processing (telephone, paper, fax) for requests and approvals for capital expenditures, expenses and appropriations that impact  budgets and overall profitability. These requests require timely response, appropriate approval  and drive critical fulfillment and back office functions.

SOLUTION:  CCS Service Request - F & A is a powerful yet simple and efficient way to automate the tracking and management of the F & A request processes. Employees submit requests from a variety of sources (phone, email, the web, and Outlook) and the tickets are routed to the right department or individual for assignment and fulfillment. Link in relevant forms, and policies, tracks time, costs, work logs and status throughout the process.