OUTLOOK HELPDESK VOTED MSEXCHANGE.ORG READERS’ CHOICE AWARD WINNER
For more information about
Outlook Help Desk, please contact: Darrell Trimble email
dtrimble@crowcanyon.com
Link to announcement on MSExchange.org http://www.msexchange.org/news/MSExchange-Readers-Choice-Award-Outlook-Addon-Outlook-Help-Desk-Feb08.html
March 26, 2008 – Leading
Microsoft Exchange Server resource site, MSExchange.org, announced today that Outlook
Help Desk was selected the winner in the Outlook Addon
category of the MSExchange.org Readers’ Choice Awards.
“Our
Reader’s Choice Awards give visitors to our site the opportunity to vote for
the products they view as the very best in their respective category,” said Sean
Buttigieg, MSExchange.org manager. “MSExchange.org users are specialists in
their field who encounter various solutions for Exchange Server at the
workplace. Their vote serves as a solid
peer-to-peer recommendation of the winning product.”
MSExchange.org
conducts regular polls to discover which product is preferred by Exchange
administrators in a particular category of third party solutions for Microsoft
Exchange Server. The awards draw a huge response per category and are based
entirely on the visitors’ votes. MSExchange.org users can submit their votes
for the current Readers' Award poll in the site’s left-hand bar.
About Outlook HelpDesk
Outlook HelpDesk uniquely leverages the power of Microsoft
Exchange Server, Outlook, and the Web to bring you a simple, efficient and
effective help desk, customer support and ticket tracking system. It is ideal
for companies and organizations that are overwhelmed by user or customer
requests and issues. Support
request tickets are entered through Outlook, the Web or email, and then are
assigned and tracked throughout the resolution process. Automated notification features keep all
parties apprised of the ticket status. A knowledge base allows capture of
repetitive support issues for quick response to users. Reporting capabilities
are included to assist in managing the help desk and assessing performance.Outlook HelpDesk supports Microsoft Exchange
and Outlook 2000, 2003 and 2007. It is
priced from $495 and is available for free 30 day trial at www.crowcanyon.com.
About MSExchange.org
MSExchange.org (http://www.msexchange.org) is a Microsoft
Exchange Server 2007/2003/2000 resource site. It is the leading Exchange site, attracting over 350,000 Exchange administrators and
specialists a month. The site provides the latest Microsoft
Exchange Server news, articles and tutorials by leading Exchange experts,
message boards, software listings and product reviews.
MSExchange.org forms part of a group of sites run by
TechGenix Ltd., including http://www.windowsnetworking.com - a comprehensive
Windows Networking resource site; http://www.isaserver.org, a Microsoft ISA
Server resource site; http://www.windowsecurity.com, a Windows security
resource site and http://www.msterminalservices.org,
a Server Based Computing resource site.
About
Crow
Canyon Software provides powerful yet efficient support productivity
applications that leverage the power of Microsoft Exchange and Outlook
platforms. Headquartered in the San
Francisco Bay area, Crow Canyon award winning products are used in over 2000 organizations
across 51 countries. Following ITIL best
practices, Outlook HelpDesk and CCS NetworkInventory bring
order and increased productivity to the demanding world of IT and customer
support. Both products are available
through Crow Canyon’s website at www.crowcanyon.com or through authorized
partners worldwide.
All product and company
names herein may be trademarks of their respective owners.
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